How a regional logistics operator sped up freight approvals across every handoff.

A multi-site supply chain team replaced paper-heavy shipment approvals with secure digital workflows, reducing turnaround time and improving document visibility from warehouse to delivery.

Company profile

A fast-growing logistics operator managing freight contracts, carrier onboarding, proof-of-delivery signoffs, and warehouse exception approvals across multiple locations.

Challenge

The team relied on emails, scanned PDFs, and manual follow-up for freight agreements and warehouse approvals. Delays at each handoff created missed deadlines, unclear ownership, and limited audit visibility during customer escalations.

Signably solution

Standardized freight and carrier agreement templates for repeatable execution.
Built role-based routing for dispatch, warehouse, and finance approvals.
Enabled real-time status tracking for shipment-related document packages.
Centralized signed records and audit trails for compliance reviews and disputes.

Business outcomes

Dispatch teams moved contracts and approvals forward without waiting on print-scan cycles.
Warehouse managers could approve exceptions from any device without breaking workflow continuity.
Finance gained a searchable record of execution history for invoicing and vendor reconciliation.

Results at a glance

65% faster

Approval turnaround

48% fewer

Manual follow-ups

100% tracked

Document visibility